If you have any concerns about your financial situation, talk to us sooner rather than later.
If you’re experiencing financial hardship as a result of the coronavirus pandemic (for examples through redundancy, reduced/nil hours), please contact us through firstname.lastname@example.org as you may be eligible for hardship. The following options may be available for you depending on your circumstances:
•Short term deferred loan payments
•An extension of loan terms
•An extension of loan terms and reduced repayment for an amount below the current monthly payment
•A combination of the options above
To enable us to review your application more promptly please complete a hardship application form available here.
You may also wish to contact MoneyTalks. MoneyTalksoffer free and confidential budgeting advice to individuals, family and whanau. This is a service offered by Financial Capability New Zealand and supported by the Ministry of Social Development.
You can reach them on:
Phone:0800 345 123