FEES, LEGAL & CONTRACTS.

1. DEFINITION:

A credit contract is a consumer credit contract when

- it is for individuals and,
- the motor vehicle is primarily for personal, domestic, or household use.

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2. FEES AND INTEREST RATE.

Credit Fees:
Establishment Fee
$175.00
is charged for the establishment of a new contract
PPSR Fee
$10.35
is charged for the registration of security interest
Assignment Fee
$175.00
is charged if BMW agrees you may assign the contract
Other Fees:
Dealer Origination Fee
$350.00
may be charged by the dealer/ agent for the purpose for arranging a new contract
Default Fees:
Dishonoured payment
$6.00
is charged in the event that a payment tendered is dishonoured by your bank
ITR fee
$15.00
is charged when an ITR (Intention to Repossess) letter is issued if your loan account goes into arrears
Warrant to Act fee
$15.00
is charged when a Warrant to Repossess is issued due to a breach of terms
Post Repossession fee
$50.00
is charged when a Post Repossession Notice is issued after we have repossessed the Motor Vehicle

INTEREST RATES:

Current Annual Interest Rate
Personal Loan/Finance Lease: BMW* - Motor Vehicle
11.99%
Personal Loan: BMW Owner's Choice - Motor Vehicle
12.49%
Personal Loan/ Finance Lease: ALPHERA – Motor Vehicle
13.85%

Attract attention, not interest.

0% interest and 1/3 of the cost upfront now on selected MINI Hatch models - click here for the promotion details.

* For loans/finance leases through BMW, MINI & Rolls Royce Authorised Dealers. BMW Financial Services lending criteria and terms and conditions apply. Interest rates and fees are subject to change at any time; please refer to your BMW or ALPHERA dealer or phone 0508 269 346 on date of application.

Our great range of finance products offers options for both private and approved business customers, from Hire Purchase and Finance Lease through to Non and Fully Maintained Operating Leases.

The Business Manager at your MINI Garage will be able to advise you on our range of MINI Finance products including;

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3. COMPLAINTS PROCESS.

If you have a concern or complaint about a product or service provided by BMW Financial Services New Zealand, you should in the first instance contact the person who sold the product or provided the service.

If you don't think a satisfactory outcome has been achieved, contact BMW Financial Service’s Customer Support.

09 573 2535, complaints@bmw.co.nz, PO Box 9510 Newmarket Auckland 1150

If you're not satisfied with the response you receive from BMW Financial Services, or if we're unable to resolve the matter, either party may refer the dispute to the Financial Services Complaints Limited. Contact details of the dispute resolution scheme are: Phone 0800 347 257, Website www.fscl.org.nz, Business Address PO Box 5967, Wellington 6145.

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5. Q&A.

  • What to do if I change my address?

    Please contact us so that we can update your information.

  • What happens if I can’t make my payments?

    If you fail to meet your payments we may be entitled to repossess and sell the Vehicle described on the front page of your contract. If the Vehicle is repossessed and sold, you will continue to be liable if the proceeds from the sale of the Vehicle are not enough to repay your obligations to BMW. Please contact us as soon as you know that you can’t meet your payments to discuss your options.

  • Can I repay my loan early?

    Yes, you can. If you pay the unpaid balance in full before the final payment is due (full prepayment), you may be required to pay a fee or charge to compensate us for any loss arising out of the full prepayment. Please see Disclosure Statement for the formula used.

  • What to do if you suffer unforeseen Hardship?

    If you are unable reasonably to keep up your payments or other obligations because of illness, injury, loss of employment, the end of a relationship, or other reasonable cause, you may be able to apply to us for a hardship variation.
    To apply for a hardship variation, you need to:

    (a) make an application in writing; and

    (b) explain your reason(s) for the application; and

    (c) request one of the following:

       (i) an extension of the term of the contract (which will reduce the amount of each payment due under the contract); or

       (ii) a postponement of the dates on which payments are due under the contract (specify the period for which you want this to apply); or

       (iii) both of the above; and

    (d) send the application to us via email at hardshipnz@bmw.co.nz or contact us at 09 573 2535.

    Do this as soon as possible using the 'Hardship Application' provided under the Downloads section. If you leave it for too long, we may not have to consider your application.

     

5. Q&A.

Q: What to do if I change my address?
A: Please contact us so that we can update your information.

Q: What happens if I can’t make my payments?
A: If you fail to meet your payments we may be entitled to repossess and sell the Vehicle described on the front page of your contract. If the Vehicle is repossessed and sold, you will continue to be liable if the proceeds from the sale of the Vehicle are not enough to repay your obligations to BMW. Please contact us as soon as you know that you can’t meet your payments to discuss your options.

Q: Can I repay my loan early?
A: Yes, you can. If you pay the unpaid balance in full before the final payment is due (full prepayment), you may be required to pay a fee or charge to compensate us for any loss arising out of the full prepayment. Please see Disclosure Statement for the formula used.

Q: What to do if you suffer unforeseen Hardship?
A: If you are unable reasonably to keep up your payments or other obligations because of illness, injury, loss of employment, the end of a relationship, or other reasonable cause, you may be able to apply to us for a hardship variation.
To apply for a hardship variation, you need to:

(a) make an application in writing; and

(b) explain your reason(s) for the application; and

(c) request one of the following:

    (i) an extension of the term of the contract (which will reduce the amount of each payment due under the contract); or

    (ii) a postponement of the dates on which payments are due under the contract (specify the period for which you want this to apply); or

    (iii) both of the above; and

(d) send the application to us via email at hardshipnz@bmw.co.nz or contact us at 09 573 2535.

Do this as soon as possible using the 'Hardship Application' provided under the Downloads section. If you leave it for too long, we may not have to consider your application.

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BMW Financial Services is a member of the Financial Services Federation - a non-profit organisation representing New Zealand’s responsible, non-bank financial institution.