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EVERY GREAT REVOLUTION BEGINS WITH A CHARGE.
BMW i ChargeNow
EVERY GREAT REVOLUTION BEGINS WITH A CHARGE.BMW i ChargeNow
ChargeNow, in cooperation with Charge Net, enables BMW i customers in New Zealand to access the entire Charge Net® network of public charging
stations with a single ChargeNow card.
ChargeNow will be available in New Zealand from 31st October 2016 and until further notice, all current BMW owners that join will receive FREE membership including ChargeNow membership cards and 10% discount on all charging sessions used in the ChargeNow charging network for the first 24 months!
If you have any queries regarding ChargeNow, or if you are interested in joining, please visit www.chargenow.co.nz
ChargeNow, makes everyday on-the-go charging a convenient and seamless part of owning a BMW i vehicle. Through ConnectedDrive, the in-vehicle BMW i navigation (through Navigation Professional) or by using the BMW i Remote app, BMW i drivers can easily locate the nearest public charging stations, with real time use status shown, if available. All BMW i owners are provided 2 complimentary ChargeNow cards with each BMW i vehicle, for customer support and access to all public charging locations on Charge Net's growing network - to plug in and charge the BMW i.
Remote App
Download the BMW i Remote app to:
- Find public charging stations, check their availability, and send their locations directly to your BMW i.
- Communicate directly with your BMW i vehicle, including car location, range, and current battery levels.
- Set preconditioning, for optimal battery and cabin temperature. Locate points of interest.
HOME CHARGING: FLEXIBLE AND COMFORTABLE.
For safe and convenient battery charging of your BMW i electric vehicle, we have a home charging solution that includes the ergonomically-designed BMW i Wallbox Connect. It’s perfect if you have a private parking space or covered area at your home. It provides charging power of up to 7.4 KW single phase and 22KW 3 phase and comes with 3 RFID cards for added security, giving a charging time of approximately 3 hours for a full charge. The BMW i Wallbox comes with a 4-metre long type 2 tethered charging cable which allows you to connect to the vehicle with just one hand. The charging process starts automatically, unless you choose to delay it using the car’s seven-day in-built timer. Not only is the Wallbox well-designed, it is also made with sustainability in mind, using durable, mostly recycled materials. This equipment should always be installed by a qualified electrician and because of this BMWi have engaged recommended installers all over NZ providing a fixed price install. Wall box RRP $1,964 + GST. Contact your local BMW dealer to purchase.
ACCESS NEW ZEALAND’S LARGEST ELECTRIC VEHICLE (EV) CHARGING NETWORK.
As a ChargeNow member, you get all the benefits of joining the Charge Net network as well as other networks around the country, so you can easily charge your BMW i vehicle the next time you're out and about. Until further notice, all current BMW owners will receive FREE ChargeNow membership cards and FREE membership for the first 24 months. To make things even more exciting, BMW owners will also receive a 10% discount on all charging sessions used in the ChargeNow charging network.
To register to ChargeNow, please visit: www.chargenow.co.nz
Here's how it works:
1. Create a ChargeNow account and activate your cards. Sign up to create your ChargeNow account and activate the ChargeNow cards included with your BMW i vehicle. Once your account is created and your cards are activated, you can access stations on the go whenever you’d like. You can also order new cards or manage your cards - simply log in, go to My Account and Manage ChargeNow Cards.
2. Link a credit card to your ChargeNow account. If you need to access a paid station, we make it easy to sync your credit card when you create your ChargeNow account.
3. Find a participating public charging station.
- Download the BMW i Remote app to find available public charging stations, check their availability, and send their locations directly to your BMW i.
- Use the onboard BMW i navigation via the BMW ConnectedDrive services, to find public stations from your BMW i vehicle.
- You can also locate member stations using the ChargeNow online map, which displays which stations are in use, available or allow reservations.
4. Plug in and charge. To charge your BMW i vehicle at a participating public charging station, plug your vehicle into the charging station, tap your ChargeNow card over the reader symbol, select either 80% and full charge and press start on the station to start the charge. If you need to stop the charge, simply tap your ChargeNow card over the reader symbol and press STOP. Alternatively, you can start a session by logging into Chargenow.co.nz.
FAQ
What is ChargeNow?
ChargeNow is powered by Charge Net®, New Zealand’s most advanced and easy-to-use electric vehicle (EV) charging network. ChargeNow connects BMW i drivers with Charge net charging stations, located at many places where BMW i drivers work, shop, eat and play. Using the ChargeNow card, BMW i owners can easily access member stations, and payment is simple, with an up to date online account statement, accessed via your Dashboard, for all associated charges.
How do I obtain or activate ChargeNow cards?
When you sign up for a ChargeNow account, you can activate the ChargeNow cards included with your BMW i vehicle purchase by entering their serial numbers in the ChargeNow cards section. If you did not receive ChargeNow cards with your BMW i vehicle, you can request to have a pair of ChargeNow cards mailed to you at no cost as part of the ChargeNow account sign up process. These will arrive within 7-10 business days. When you receive your ChargeNow cards in the mail, simply log in to your account to activate them. Go to My Account and select Manage ChargeNow Cards. To purchase new or replacement ChargeNow Cards at any time, log in to your account and select Manage ChargeNow Cards, then Get ChargeNow Cards.
To sign up to ChargeNow, please visit www.chargenow.co.nz
I did not receive ChargeNow cards with my BMW i vehicle. What do I do?
If you did not receive ChargeNow cards with your BMW i vehicle, you can request to have a pair of ChargeNow cards mailed to you at no cost as part of the ChargeNow account sign up process. These will arrive within 7-10 business days. When you receive your ChargeNow cards in the mail, simply log in to your account to activate them. Go to My Account and select Manage ChargeNow Cards.
What can I do with my ChargeNow account?
With your ChargeNow account, you can:
- Set up mobile and email notifications from ChargeNow for vehicle charging updates.
- Save your favorite station locations.
- Link a credit card to pay for fee-based charging sessions.
- Track all your charging by viewing your up to date account activity online, via your Dashboard.
- Review your energy use, petrol savings, and greenhouse gas emissions avoided.
I currently have a Charge Net account. Can I change it to a ChargeNow account?
Yes. Please contact Customer Support at 0800 2 CHARGE (0800 2 24874) to have your ChargeNet account converted to a ChargeNow one.
When should I use the BMW i Remote app?
Use the BMW i Remote app to:
- Find public charging stations, check their availability, and send their locations to your vehicle.
- Communicate directly with your BMW i vehicle, including car location, range, and current battery levels.
- Set preconditioning, for optimal battery and cabin temperature.
- Locate points of interest.
How do I find a charging station?
- Download the BMW i Remote app to find available public charging stations, check their availability, and send their locations directly to your BMW i vehicle.
- Use the onboard BMW i navigation via the BMW ConnectedDrive services, to find public stations from your BMW i vehicle.
- You can also locate member stations using the ChargeNow online map, which displays which stations are in use, available or allow reservations.
How do I start a charging session?
Stations on the Charge Net network can be easily accessed with any of the following options:
- Tap your ChargeNow card over the reader symbol.
- Call the customer service number on every ChargeNow station.
How do I pay for access to a charging station with my ChargeNow card?
When you sign up for a ChargeNow account, you must add a credit card so that you're ready to charge at a station that requires a fee. Your credit card will not be charged until the first time you access a paid station.
How much will I pay to charge my car?
Charging stations on the ChargeNow network are owned and managed by the property owner. Pricing varies as each owner sets the price for use of their stations.
Can I request a charging station to be installed near me?
Absolutely! Many of ChargeNow charging station locations are the result of driver feedback. If you can't plug in and charge at a place you park often, Contact Us and let us know.
What do the colors mean on the dashboard map of charging stations?
Many stations have more than one connector. If a connector is available, the station is shown as green. If the station is fully occupied, it is shown as blue. If the station status is temporarily unavailable, it is shown as gray. If the station is not on our network and we don't have access to its status, it is shown as orange.
What is a port?
A port represents the number of charging connectors located on each charging station. The number of ports determines the number of vehicles that can charge simultaneously at a charging station. Check the station details page to view the port’s available power. You can also check to see which ports are configured for power sharing, when two electric vehicles are plugged in at one station, the station will share the available power between the ports. This will result in longer charging time.
Can I cancel my ChargeNow account?
You can cancel your ChargeNow account at any time. Just call Customer Support 0800 2 CHARGE (0800 2 242743) to request ChargeNow account cancellation. Please include with your account number, name, phone number, and the email address on your account.
How to sign up to ChargeNow?
Visit www.chargenow.co.nz to register and follow the simple steps.