You and your BMW are in the best possible hands with your BMW Service Partner. With a BMW 3 year Service included in every New Zealand new vehicle purchase, you have the optimum service coverage for every BMW model and will enjoy the many carefree kilometres that lie ahead of you.

Man operating his smartphone


Good service starts online – quickly, easily and at any time. Whether brake service, oil change or any other service: with BMW online appointment scheduling we offer a convenient solution for arranging your next service visit. After all, nobody knows your vehicle as well as our BMW Service specialists. Simply choose the service you desire and then look for available appointments with your local BMW Service Partner.


Woman with smartphone in front of a BMW

Your benefits.

  • Flexible online appointment scheduling
  • Overview of service options and pending maintenance work for your BMW
  • New features and updates connected with your BMW
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Three steps to the My BMW App.

  1. Download the free My BMW App from the Apple Store or Google Play Store.
  2. Log in with your BMW ID or create a new account.
  3. Enter the Vehicle Identification Number of your BMW and connect your vehicle with the My BMW App.
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BMW Service Inclusive BMW in front of summer setting with model

Simply let go and just concentrate on what really counts – sheer driving pleasure. BMW Service Inclusive makes this possible for you. After all, your vehicle comes with a 3 year unlimited Km service inclusive coverage that includes your vehicles service and maintenance work.


BMW Value Service BMW standing in front of garage with models

Something to count on: BMW Value Service. Whether it is the brakes, oil or microfilter, one thing is clear: with BMW Value Service, parts and service time are included in one attractive and transparent price. This top-class offer is for all BMW models that are five years or older – because the older your vehicle, the more attractive our conditions of service.


BMW Extended Warranty Woman and man sitting in BMW and looking out the window

Enjoy more safety for 5 years. With all New Zealand new BMW vehicles you get an extended warranty of 5 years or 100,000 kilometres (whichever occurs first). You benefit from comprehensive services such as swift repairs with Original BMW Parts and enjoy the reassuring feeling of being prepared for everything.


We are always there for you – with expert personnel, state-of-the-art repair techniques as well as Original BMW Parts. Our experts ensure that your vehicle is restored swiftly and professionally to its original condition so that your BMW remains a genuine BMW. Yet in the event of an accident or a breakdown, our specialists provide assistance anywhere and anytime. Benefit from the BMW Breakdown Assistance that helps you in a quick and uncomplicated way.
Proactive Care, Check-Up and Maintenance Woman with yellow shirt and smartphone in hand leaning on white BMW bonnet

Proactive Care.

We are there for you before it is urgent - that is our Service promise. Sensitive sensors detect the need for maintenance or repair of your BMW early. If the sensors identify anything out of the ordinary, you will be contacted.

BMW Roadside Assistance BMW Roadside Assistance expert talking to driver

BMW Roadside Assistance.

The BMW Roadside Assistance is available to you free of charge around the clock – 365 days per year. Contact us via the My BMW App or directly from your vehicle via iDrive in the BMW ConnectedDrive menu and experts will be there for you with competent assistance either by telephone or on site.

BMW Repair and Care. BMW headlight repair

BMW Repair and Care.

Whether accident or cosmetic repair: You can trust the experts in our BMW Certified Body and Paint Shops. They repair any damage, major or minor, adhering to the highest quality standards and perfectly suited to your BMW.

Recall Two men having a conversation

BMW Recall.

The safety of our customers and products are of the utmost concern to us. This is why we continuously carry out quality control inspections. You can use the Vehicle Identification Number to check whether any recall actions currently apply to your BMW. In such cases, BMW bears the costs for all recalls and service activities.

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BMW vehicle checks and maintenance hand on BMW bonnet

BMW vehicle checks and maintenance.

Our BMW experts work with innovative workshop technologies and Original BMW Parts. This ensures your driving pleasure and safety and that the value of your BMW is maintained. No matter if you are driving a new BMW or an older model.

BMW Teleservices Woman operating display in BMW

BMW Teleservices.

BMW Teleservices makes your life more comfortable: If maintenance is required or in the event of a breakdown, your preferred BMW Service Partner receives all the relevant vehicle information and will then contact you to arrange an appointment. One requirement is that you must have registered your vehicle online in the BMW ConnectedDrive Portal and have nominated a Service Partner.

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Genuine BMW Parts Brake Disc Test Stand

Genuine BMW Parts.

The best choice are Genuine BMW Parts. They have been specially developed, produced and intensively tested for your BMW. Whether new or remanufactured – Genuine BMW Parts offer the highest quality, ensure optimum performance and increase the resale value.

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  • What is BMW Service?
  • How often should I schedule a BMW service appointment and what are the recommended service intervals for my vehicle?
  • How do I know which service my BMW needs?
  • Where is my nearest BMW Service Centre?
  • What is the cost for a BMW Service Partner inspection?
  • What is the BMW VIN number and where do I find it?